Location: Golden, CO
Hours : Full-time
Position Mission
The IT Support Specialist will serve as the first contact with customers who need IT assistance via the phone, face to face, or email. They will troubleshoot, diagnose, and provide technical support related to computer systems, hardware, or software issues. They will provide a consistently high level of customer service while addressing helpdesk tickets. The IT Support Specialist will help with the organization and management of inventory and deployment and work with the IT team to develop creative solutions to end-user issues.
Position Responsibilities
Qualifications
Compensation & Benefits
For this role, we anticipate paying $60,000 - $65,000/year . This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.
Personal Mission Partner Development (MPD) is one way in which we invite others to be on mission with us through the gift of their financial support. In this position, we will invite you to engage in personal MPD efforts and fundraise on behalf of the FOCUS, although it will not be required.
As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:
Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion.
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