Funeral Home ManagerThe Funeral Home Manager is critical to the success of this operation with flawless execution standards combined with a thorough understanding of our unique demographics and clientele. The successful candidate will be expected to direct and lead all personnel and ensure that the facility and equipment are maintained to a high degree of readiness. This is a position for a “working” Manager overseeing a staff. Be a team builder, develop and maintain a positive environment so that employees are motivated to strive for performance excellence and achievement.ResponsibilitiesThis position is responsible for planning, organizing, directing and supervising the general activities of the funeral home. Qualified candidates must hold a current funeral director and embalmer license with 3-5 years of industry experience.Essential Functions and CompetenciesDirect all activities relating to funeral services- preparation of funeral home facilities, supervision of funeral directors, perform as an arranger when required.Direct and supervise the administrative and support services of the funeral home- embalming services, repair and maintenance services, approve of expenditures for operation of the funeral home and collection of receivables.Plan and implement strategies to increase the client base for the company- including direct involvement in marketing strategies.Ensure close coordination with governmental agencies and service organizations such as the Social Security Administration, Veterans Administration, coroner’s office, churches, florists, etc.Represent the company on all follow-up services provided, including customer complaints, legal activity, and contract preparations.Administer all of the work schedules of the personnel of the funeral home.Deal directly with vendors of funeral service supplies and support merchandise.Maintain knowledge of the laws and policies relating to the funeral business.May be required to perform embalming and other tasks assigned to the Funeral Director as needed.Other duties as assigned by management.Required Education and Experience5+ years of experience in the operations of a Funeral Home.Demonstrated leadership ability.Must be a licensed funeral director and embalmer or the ability to obtain a state license.Requires graduation from an accredited school of embalming or mortuary science. A degree in business management or related field is preferredMust have a valid driver's licenseAAP/EEO StatementEqual employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.
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